Privacy Policy
This Privacy Policy explains how the St. Louis Center For Cognitive Health (“we,” “us,” or “our”) collects, uses, and protects personal information through our website, https://www.stlcch.com.
This policy is effective as of 25 November 2022.
Last updated: 24 August 2026
Scope of This Policy
This policy applies to information collected through our website only. It does not cover protected health information (PHI) that we collect and maintain as part of providing clinical care, which is governed by HIPAA and our Notice of Privacy Practices, available from our office. Please do not submit medical information or other sensitive health details through this website or by email; contact our office directly to discuss your care.
Information We Collect
Information You Provide
When you contact us — for example, by email or phone using the details listed on our website — you may voluntarily provide personal information such as your name, email address, and phone number, along with the content of your message.
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies, including your IP address, browser type, device type, the pages you visit, and how long you spend on them. See our Cookie Policy for details.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and appointment requests
- Communicate with you about our services
- Improve our website design, functionality, and content
- Analyze website traffic and usage patterns
- Comply with legal and regulatory requirements
- Protect the security of our website and systems
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it in the following limited circumstances:
- Service providers — trusted third-party vendors who help us operate our website and communications, such as website hosting, email, and analytics providers (including Google Analytics). These providers may only use your information to provide services to us.
- Legal requirements — when required by law, regulation, court order, or governmental request, or to establish, exercise, or defend our legal rights
- Business transfers — if our practice is acquired or transfers substantially all of its assets, your information may be transferred as part of that transaction, subject to this policy
Data Security
We use commercially reasonable technical and organizational measures to protect personal information against loss, theft, and unauthorized access, disclosure, or modification. No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.
How Long We Keep Your Information
We keep personal information collected through the website only as long as needed for the purposes described in this policy, or as required for legal, accounting, or reporting obligations. When it is no longer needed, we delete it or anonymize it.
Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 through the website.
Your Rights and Choices
You may contact us at any time to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of your personal information, subject to applicable legal requirements
- Opt out of marketing communications
We will not discriminate against you for exercising any of these rights. If you believe we have breached an applicable data protection law, you may contact us with details of your concern, and you also have the right to contact a regulatory authority.
Third-Party Links
Our website may link to external sites that are not operated by us. We have no control over the content and policies of those sites and cannot accept responsibility for their privacy practices.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or applicable law. Changes will be posted on this page with an updated date. If required by law, we will notify you or seek your consent to material changes.
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details:
Andrew Menatti
info@stlcch.com
522 N New Ballas Rd, Suite 201, St. Louis, MO 63141
